Terms

& Conditions

Welcome to Ohh Studio. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

These Terms & Conditions apply to all contracts between
Luisa Schindler, Godesbergerstrasse 8, 50968 Cologne, Germany (hereinafter referred to as "Service Provider")
and her clients (hereinafter referred to as "Client"), unless otherwise expressly agreed in writing.

2. Services

The Service Provider offers creative services in the fields of [branding, product design, marketing, social media, content creation, etc.].
The specific scope of services will be defined in the individual offer or contract. Any changes or additions to the agreed scope of services require the written consent of both parties.

3. Offers and Conclusion of Contract

All offers are non-binding and subject to change unless explicitly marked as binding. A contract is concluded when the Service Provider confirms the order in writing or begins executing the agreed services.

4. Payments & Fees

All prices are stated in euros and are subject to the applicable statutory VAT, if applicable.

  • Fees are agreed upon in the offer or contract.

  • For new clients, 20% of the estimated monthly or daily total must be paid upfront before the start of the project.

  • The remaining amount is due after the completion and delivery of the agreed services.

  • For established clients, the full amount is invoiced after the services have been delivered.

  • Payments must be made within 14 days of the invoice date without deduction. Late payments may incur statutory default interest in accordance with §288 BGB.

5. Client Responsibilities

The Client is responsible for providing all necessary information, materials, and approvals required to complete the project in a timely manner. Delays caused by missing information or materials may extend the delivery timeline.

6. Confidentiality

The Service Provider will treat all business and trade secrets obtained in connection with the contract as strictly confidential. This obligation remains in force even after the termination of the contractual relationship.

7. Limitation of Liability

The Service Provider is only liable for damages caused intentionally or through gross negligence.

Liability for slight negligence is excluded, except in cases of breach of essential contractual obligations (cardinal duties), injury to life, body, or health, or claims under the German Product Liability Act.